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Troubleshooting Techniques
Introduction
Logging in and tour
How and why to troubleshoot (6:17)
Troubleshooting Tools
Using a multimeter (6:18)
Using a fox and hound (5:10)
Making the invisible visible (4:35)
Techniques
What changed (4:56)
Simple it down (3:49)
Divide and Conquer (5:01)
Short leash it (4:06)
Troubleshooting Mindset
Paying in time and trouble (6:27)
Avoiding Problems Before They Happen (7:17)
What can it do and what is it designed to? (9:49)
Using the scientific method (8:21)
Asking the right questions (6:36)
Affirming the consequent (9:24)
Correlation vs. Causation (9:52)
Special situations
Troubleshooting a computer (8:44)
Upgrading Production Software (8:07)
Dealing with digital (7:11)
Reterminating Cable (7:03)
What to do with bad information (8:49)
Dealing with multiple causes (5:56)
Troubleshooting Remotely (10:10)
Conclusion
Putting it all together (4:03)
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What can it do and what is it designed to?
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